Finding a good supplier is only the first step. The orders that go wrong usually go wrong after that: a shipment held up by a documentation error, a production delay nobody flagged in time, a quality issue caught too late to fix cheaply. We stay involved from the first sample through the goods arriving at your door, tracking production, handling export documentation, and coordinating logistics so nothing falls through the gap between finding a supplier and delivering a product.
If you already have sourcing handled and just need the operational side managed, we can pick up wherever you need us to.
Frequently Asked Questions
Supplier sourcing ends once you have a vetted factory to work with. End-to-end support continues through production monitoring, quality inspections, export documentation, and logistics coordination until the goods arrive at your destination.
This can be handled by your freight forwarder, your supplier, or a sourcing partner managing the process on your behalf. Errors in commercial invoices, certificates of origin, or HS codes are a common cause of shipment delays, so it helps to have someone checking documentation before it ships, not after.
FOB and EXW are both common, with FOB generally giving the buyer more visibility and control once goods leave the factory. Which one makes sense depends on whether you have your own freight forwarder and how much control you want over the shipping leg.
Regular in-person or video check-ins at key production milestones, combined with photo and video documentation from someone local, is the standard way to monitor progress without being on-site yourself.